State Farm® Insurance Agent Frank Cooper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joseph Thomas
October 10, 2025
"Neisha was incredible. Great service. Very professional. Returned calls promptly. She resolved my issues. Fantastic person"
"Joseph, I agree as well - Nesha embodies our customer-focused team spirit! Thank you for connecting and sharing such a great review!"
Herbert Day
October 7, 2025
"Nesha was very helpful I really appreciate talking to her"
"Herbert, thank you for taking the time to leave us a kind review! We enjoy having Nesha as a part of our fantastic team and are glad you do too!"
G R
October 1, 2025
"I am super excited to be working with Frank and his team for the last five years Very responsive , knowledgeable and pleasure to work with. AAA service!"
"You’ve made our day!!!! Thanks for such kind words! "
Guillian Contreras
September 22, 2025
"Nesha was super helpful and super nice."
"Guillian, thanks a million for your positive review! "
Andriana Drummond
September 16, 2025
"Nesha was so helpful in making sure I understood everything that would be going into my policy, and the set up of info after. She was very knowledgeable and easy to talk to. It was a great experience."
"Adriana that is fantastic news to hear! We strive daily to offer our very best assistance and service. It's great to hear of your appreciation too! Thanks a million!"
Matthew John
September 15, 2025
"I have had a wonderful experience with this agency. The office staff is consistently friendly and go above and beyond to be helpful. I most recently worked with Candace, but all of the agents have been great!"
"Matthew, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support!"
Karonica “KB” Carney
September 12, 2025
"I have been a client of Frank Cooper State Farm’s office for over 2 decades now. I’ve always had a pleasant experience. His agents are friendly, helpful, & prompt! Truly appreciate their excellent customer service in a time where it’s truly difficult to find basic customer service."
"Karonica, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! "
William M
September 4, 2025
"Nesha was phenomenal! She helped us transfer each aspect of our insurance coverage in record time with ease. We were grateful to experience such an efficient, effective, and pleasant process."
"William that is outstanding to hear! Thank you for allowing our team to assist with your transition. Welcome to Chicago!"
Hailey Aldrich
August 20, 2025
"Candace was incredibly warm, responsive, and helped my roommates and I get the best coverage possible."
"Hailey you've made Candace's day and mine too! We're always happy to help. Welcome to Chicago!"
Michael Robinson
August 12, 2025
"Very knowledgeable with my concerns and helped me understand what I was getting. Top notch customer service agent. 5 stars is not enough."
"Michael, I am so glad your experience with Candace underscored our customer-focused priorities! We strive for this every day. Thank you for your acknowledgment!"
Jack Droke
August 12, 2025
"Nesha rocks, knew her stuff!"
"Thank you Jack for your fantastic 5-star review! I'm so glad to hear of your great connection with Nesha! We strive to give great assistance and service daily so thanks for that pat on the back!"
Mercedes
August 8, 2025
"Professional and family oriented!"
"Thank you Mercedes for such outstanding feedback! it means a lot to our team to know our intentions and actions are so well received!"
Derek Cui
August 6, 2025
"Nesha was super helpful and great! The whole process was very smooth and easy to navigate."
"Derek, we are all cheering because of your response - Thank you! I'm glad your connection with Nesha was helpful. Welcome to State Farm!"
Brandon Meyer
August 5, 2025
"Excellent Customer service. Highly recommended, very helpful and knowledgeable."
"Brandon - We now have the biggest smiles on our faces because of your feedback! I'm glad you had a positive experience with our team! We're always happy to help. Welcome to State Farm!"
James Woods
August 4, 2025
"I’ve been with Frank Cooper State Farm for many years and he’s always been there for us. I don’t even know Jake 🤣🤣🤣"
Cheryl Miller
July 21, 2025
"Explained unfamiliar terms and situations that can arise which I hadn’t considered, plus the price is less than I currently pay."
"Cheryl, I'm glad to hear our team's explanations and assistance were helpful. Welcome to State Farm!"
Daphne Moore
June 19, 2025
"The agent customer service representative was very helpful."
"Daphne, I'm so glad our team was here for you! We strive to do our best each and every day. Your comment really helps our team to know they are appreciated. Thanks again!"
Deverne Staples
June 18, 2025
"Excellent service! Very informative. Pleasant experience"
"Thank you for taking the time to leave 5 stars Deverne! - Frank"
Sharon Sayers
June 12, 2025
"It was truly a pleasure meeting Candace. She was professional and extremely helpful in assisting me with my homeowners insurance. All my questions were answered I strongly recommend this SF office."
"Sharon you definitely made our day! Thank you for such kind words!"
Devell Woods
May 30, 2025
"To Frank Cooper team members; Thank you so much for your help. It means a lot to me. Keep up the good work!"
"It's our pleasure Devell! We love what we do and it's great to know you appreciate us too!"
Sonja
May 14, 2025
"It sounds soo weird to say that you can actually look forward to calling this office in particular -(Frank Cooper/ hyde park)- the ladies are always so nice so friendly always willing to help..... I've never had a bad experience ....and by the way I have had this branch State Farm since 1987!"
"Sonja - we're all smiling because of your review! Thanks so much for saluting what we do every day and thank you for your 5 stars! "
Vivian Nguyen
May 12, 2025
"Nesha was super lovely to work with! She got my policy squared away so quickly, walked me through everything, and was super warm and kind!"
"Vivian - that's the best news for me to hear! I'm glad to hear of your great experience with our team. We strive to deliver friendly welcoming service daily. Thanks again for allowing us to serve!"
Linda Anglin
May 6, 2025
"The staff of Frank Cooper insurance office has the most pleasant and helpful customers service people EVER I feel like family when I'm talking with them they always ask how am I doing before business begin. And that mean so much to.me. l Love my insurance staff. Keep up this great job of making people feel like family. Mrs Anglin Tinsey"
"Linda - to us you are family! The entire team smiled when your review came through! Thanks for allowing us to be your insurer of choice. Your 5-stars mean a great deal to us!"
Ofelia Ortiz
May 6, 2025
"Kristine was great with taking my payment and answering my questions. Hope I get her when I call to make my next payment."
"Thank you Ofelia for such kind words! You've made Kristine's day!"
Linda Tinson
April 22, 2025
"Nesha was attentive to my personal needs regarding insurance."
"Linda, I am glad to hear of your great experience with our team! Working with customers like you is why we do what we do. Thanks for that great pat on the back! "