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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dr. John Artis

April 23, 2023

5  out of  5 rating by Dr. John Artis
"I had the pleasure of meeting Frank Cooper, State Farm Agent, and I couldn't be more impressed with his responsiveness, expertise, and overall satisfaction. Frank was always quick to respond to my inquiries, and I never had to wait long to hear back from him. He was easy to reach by phone or email, and his communication was always clear and professional. Overall, I am extremely satisfied with my experience with Mr. Cooper. He has excellent customer service. I would highly recommend him to anyone in need of insurance services."

Vickie Gilmore

April 21, 2023

5  out of  5 rating by Vickie Gilmore
"I would like to express my appreciation for my agent Mr. Frank Cooper for being attentive to my concerns. I've been with State farm over twenty something years and have always received top notch customer care. I wrote a review two days ago, without having ALL the information regarding my situation and because of that I wrote the review out of hate and emotions. Let me start by extending my apologies to State Farm because in times past I have received nothing but impeccable services from Mr. Cooper himself. I would recommend Mr. Cooper anytime, I was very fortunate twenty years ago to obtain his as my agent. You're under good care with State farm an agency for the people."

Annette Cooper

March 19, 2023

5  out of  5 rating by Annette Cooper
"If you are in Illinois you must become Frank’s customer! He is the best!"

Nina Lewis

March 19, 2023

5  out of  5 rating by Nina Lewis
"Very attentive to my insurance needs’"

dave thompson

November 23, 2022

5  out of  5 rating by dave thompson
"State Farm insurance company is the best company to be your insurance company. They provides excellent service with everything for insurance.."

Paula Gonzales

November 21, 2022

5  out of  5 rating by Paula Gonzales
"Great people nice and effective."

mona powell

November 21, 2022

5  out of  5 rating by mona powell
"The staff was so friendly and was genuinely willing to assist with what I needed. That’s hard to find these days. A million thanks to Frank and staff. Happy Holidays to you all."

Candace Howell

November 21, 2022

5  out of  5 rating by Candace Howell
"Really appreciate their great service and knowledgeable staff!"

Donna Hickey

November 20, 2022

1  out of  5 rating by Donna Hickey
"Sorry, not sorry - wouldn’t recommend. I had a devastating leak in my house from ice damming and after being a 30 year customer, crickets. I had to figure out a 25k claim all on my own. Not even a phone call, look elsewhere guys !"

Theo Evans

November 17, 2022

5  out of  5 rating by Theo Evans
"Mia tribute is a excellent producer, always make sure i have everything i need."

Mia Fleming

November 15, 2022

5  out of  5 rating by Mia Fleming
"Truly helpful and informative. Great staff and service."

Candace Howell

September 22, 2022

5  out of  5 rating by Candace Howell
"Top notch! Frank’s team’s industry experience are leaps and bounds ahead of the rest. If you are in the Illinois area you DEFINITELY want to become a customer with his agency!!!"

Herb and Tao Acupuncture

July 23, 2022

5  out of  5 rating by Herb and Tao Acupuncture
"Frank is knowledgeable and reliable! Best possible insurance experience."


July 22, 2022

5  out of  5 rating by Lovechild
"Yolanda Roman has exceptional service!! She's very professional and personable! She helped my wife and I with our insurance policies and gave us the best deals! We want to thank you for everything!"

Mina Soliman

June 25, 2022

5  out of  5 rating by Mina Soliman
"Great staff. Honest people. Had the pleasure of dealing with them for the last 8 years."

Yolanda Roman

April 28, 2022

5  out of  5 rating by Yolanda Roman
"Best service ever! Provides knowledgeable, friendly service, I was able to insure my autos, home and life at great rates and all in one location. This office takes the time to provide coverage explanation and the importance of each coverage with the primary goal being to help you secure and protect your assets. It cannot get better than that. I really appreciated it!"

Anna Chen

October 7, 2021

5  out of  5 rating by Anna Chen
"I got an efficient and excellent service from Mr. Frank cooper, Ms. Yolanda Roman and Ms. Mia Tribitt! I would like to give 5 stars to their works. Thanks a lot from Dr.. Anna Chen"

Alejandra Harrold

November 27, 2019

5  out of  5 rating by Alejandra Harrold
"Dependable reasonable place to visit with questions of insurance or any question that you might have :-)"